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IT 200 Project Three Systems Thinking Guidelines and Rubric
Competency
In this project, you will demonstrate your mastery of the following competency:
Apply the process of systems thinking
Scenario
You are an employee at a consulting �rm that assists other businesses in solving systems problems within their organizations. Ann Jemisin, president of Lost Pines Out�tters, a local and online
clothing retailer, has asked for your assistance. During the intake process, she sends information on her company, their processes, and the issues they would like you to remedy. Your supervisor
has asked you to create an analysis of the existing systems in Anne’s business. Your analysis is an initial appraisal of the situation at Lost Pines Out�tters, making preliminary recommendations
to address the issues identi�ed by your client. As you write your analysis, focus on the application of systems thinking processes and best practices to the scenario and the identi�ed issues.
Directions
System Analysis
Lost Pines Out�tters has provided you with a speci�cations document describing the current processes in place in their business, and the issues they would like to address through the
application of systems thinking processes. Using this information, create an analysis that addresses the following requirements:
Description: Before you make recommendations to �x the system, you must �rst describe the system in its current state. In your analysis, identify the parts of the current system, and
consider the main nodes of the system and the high-level processes and components in place at Lost Pines Out�tters. Once you have identi�ed the parts of the system, describe the
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interactions and relationships between parts of the system and identify and describe the feedback loops in the system.
Recommendations: Once you have described the current system, examine the problems offered by the client. Using systems thinking principles, pose recommendations to existing
systems based on client needs and systems thinking best practices. In your recommendation, consider both the interactions and relationships between parts of the system, as well as the
feedback loops present. Then, describe the potential impact of changes to the system. In your recommendations and description, focus on the application of systems thinking concepts
and best practices to the identi�ed problems.
Modeling: Following your analysis and recommendation, construct a model of a system including recommended changes. This model should represent your recommended changes and
include parts, interactions, relationships, and feedback loops for your recommended changes.
Conclusion: In the conclusion of your analysis, describe the bene�ts of systems thinking within a business environment. In this description, demonstrate how the application of systems
thinking allowed you to analyze the problems and equipped you to solve the identi�ed issues.
What to Submit
To complete this project, you must submit the following:
Systems Analysis
Generate a report that analyzes the current systems in place at Lost Pines Out�tters and recommends changes to these systems/processes in line with client requests. This report should
include initial recommendations for process and technology improvements focused on enhancing the client’s systems. Additionally, the report should contain a visualization modeling the
recommended system for the client.
Your report should be 900–1,250 words and contain at least one system visualization created using Microsoft Visio.
Supporting Materials
The following resource(s) may help support your work on the project:
Scenario Information: Client Speci�cations – Lost Pines Out�tters Word Document
You have been provided with information on Lost Pines Out�tters, including their current processes.
Project Three Systems Thinking Rubric
Criteria Exemplary (100%) Pro�cient (85%) Needs Improvement (55%) Not Evident (0%) Value
System Components Exceeds pro�ciency in an
exceptionally clear, insightful,
sophisticated, or creative
manner
Identi�es and describes the
parts of a given system
Shows progress toward
pro�ciency, but with errors or
omissions; areas for
improvement may include
thoroughness in descriptions
Does not attempt criterion 15
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Criteria Exemplary (100%) Pro�cient (85%) Needs Improvement (55%) Not Evident (0%) Value
System Relationships Exceeds pro�ciency in an
exceptionally clear, insightful,
sophisticated, or creative
manner
Describes the interactions,
relationships, and feedback
loops within a given system
Shows progress toward
pro�ciency, but with errors or
omissions; areas for
improvement may include
conceptual clarity and precision
in descriptions
Does not attempt criterion 15
System Recommendations Exceeds pro�ciency in an
exceptionally clear, insightful,
sophisticated, or creative
manner
Poses recommendations to
existing systems based on client
needs and systems thinking
best practices
Shows progress toward
pro�ciency, but with errors or
omissions; areas for
improvement may include
conceptual clarity in
recommendations and
supporting reasoning
Does not attempt criterion 15
System Modi�cations Exceeds pro�ciency in an
exceptionally clear, insightful,
sophisticated, or creative
manner
Describes the potential impacts
of changes to a given system
Shows progress toward
pro�ciency, but with errors or
omissions; areas for
improvement may include
conceptual clarity and precision
in descriptions, and use of
systems thinking concepts in
recommendations
Does not attempt criterion 15
System Modeling Exceeds pro�ciency in an
exceptionally clear, insightful,
sophisticated, or creative
manner
Constructs a model of a system
including recommended
changes
Shows progress toward
pro�ciency, but with errors or
omissions; areas for
improvement may include
accuracy, clarity, logic, detail,
and thoroughness
Does not attempt criterion 15
Systems in Business Exceeds pro�ciency in an
exceptionally clear, insightful,
sophisticated, or creative
manner
Describes the bene�ts of
systems thinking within a
business environment
Shows progress toward
pro�ciency, but with errors or
omissions; areas for
improvement may include
conceptual clarity and precision
in descriptions
Does not attempt criterion 15
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Criteria Exemplary (100%) Pro�cient (85%) Needs Improvement (55%) Not Evident (0%) Value
Articulation of Response Exceeds pro�ciency in an
exceptionally clear, insightful,
sophisticated, or creative
manner
Clearly conveys meaning with
correct grammar, sentence
structure, and spelling,
demonstrating an
understanding of audience and
purpose
Shows progress toward
pro�ciency, but with errors in
grammar, sentence structure,
and spelling, negatively
impacting readability
Submission has critical errors in
grammar, sentence structure,
and spelling, preventing
understanding of ideas
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Citations and Attributions Attributes sources where
applicable using citation
methods with very few minor
errors
Attributes sources where
applicable, but with consistent
minor errors
Attributes sources where
applicable, but with major
errors
Does not attribute sources
where applicable
5
Total: 100%